WORK WITH US
work with us - retail manager
Hahndorf Academy is hiring a Retail Manager for our vibrant, contemporary shop on Hahndorf’s beautiful main street.
Hahndorf Academy
Hahndorf Academy is the second most visited gallery in South Australia, with 195,000 visitors a year. We are in a beautiful, iconic heritage building on the main street of Hahndorf which is a busy and vibrant tourist destination.
We are a leading art, cultural and heritage not-for-profit organisation with a shop, galleries, museum, studios and workshop program. Our aim is to support the community and artists and for visitors to enjoy their experiences at Hahndorf Academy.
Our team includes our Director, Retail Manager, Project Officer and Finance Officer and a loyal team of volunteers who assist in the shop, museum collection and at exhibition openings. We have volunteer gatherings every quarter and we value our team and foster a positive work culture.
Retail Manager Role
Our shop showcases over 100 South Australian artists and makers with their handmade, high-quality creative works spanning glass, ceramics, prints, jewellery, soft toys, accessories, textiles, homewares, books and original artworks.
The Retail Manager role is suitable for someone who enjoys working in a beautifully curated shop which is fast-paced and dynamic. For someone who has retail and administration experience, plus experience managing online sales platforms. Along with good communication skills, positive outlook, excellent sales skills, and ability to work independently as well as within a small team.
Duties include:
Retail and Selling: Working to strive to reach budget targets, KPI’s and increase revenue including retail and exhibition sales.
Online Retail: To develop the online shop and increase sales and strive to reach budget targets by expanding our customer base in Australia and overseas.
Administration: Maintain an efficient retail system, including working with POS system Lightspeed, Shopify, Microsoft Office Word and Excel. Organising end of month figures, generating monthly sales reports for consignment suppliers, invoices, stocktakes and working alongside the Finance Officer to resolve discrepancies.
Volunteers: Manage a team of volunteers who assist the Retail Manager in the shop, this involves organising rosters, training, recruiting volunteers and supporting them in a caring and patient manner.
Artists and suppliers: Liaise with artists and makers and provide occasional business support and advice. Promote and merchandise their work and maintain an efficient stock system. Source new suppliers and field enquiries from prospective suppliers via email, phone and in-person.
Team: Work within a supportive team, where you can grow and help run a successful, vibrant organisation.
Hours: We are open from 10am-5pm daily (closed Christmas Day) - You will be required to work some public holidays.
Key Selection Criteria
Retail experience, positive communication and interpersonal skills, customer service and sales skills.
Administration experience, high level of organisational and administration skills including an attention to detail, sound task management and prioritisation + delegation skills.
Experience with online sales platforms; managing and developing online shop content and design.
POS experience with software such as Lightspeed, Shopify or similar.
Computer literacy (proficiency with Windows preferred but not essential).
Social media experience.
Supportive, nurturing and caring when working with volunteers.
Self-directed with a positive outlook, can-do attitude and a willingness to work flexibly within a small team.
Passion for the arts, community, or history.
HOURS / SALARY
4 or 5 days per week (30-37.5 hours - optional).
$57,000 - $63,000 + super pa, pro rata
APPLICATION
One PDF document no longer than 5 pages in total, including:
1 page cover letter.
1-2 pages that responds to the Position Description and Key Criteria.
1–2-page CV including 2 professional referees.
TO:
Rachel McElwee, Director, Hahndorf Academy
PO Box 106, Hahndorf SA 5245
BY NO LATER THAN 5PM FRIDAY JULY 31, 2026